Support

GB Copiers Systems Ltd reputation of providing excellent after sales support and personal attention to their customers has been carefully built over the last twenty years.

GB offer installation, training and support on all products we supply.

Supporting local, and coordinating national accounts from our Service Centres at Waterloo House, Stoke on Trent and St James House, West Midlands, we ensure our service technicians are fully trained and employed by ourselves.

With an average response time of under four hours, we are dedicated to keeping machine “downtime” to an absolute minimum and our in house helpdesk provides instant troubleshooting for customers with non mechanical issues

We are continually investing in providing a better service to our customers, for information on our Remote Management Print System, please refer to its dedicated page

Remote Managed Print

Optimise your time with our remote managed print services

Print Fleet’s award-winning managed print services allow proactive remote management of your multifunctional devices or print solutions.

Our managed print software works in partnership with your output devices allowing them to:

Automatically place toner orders when required to ensure you never run out.
Provide us with accurate meter readings so that we always bill you correctly.
Let us know when they have a mechanical breakdown, allowing us to diagnose faults and issues quickly and effectively.

Regardless of your business size, our remote management system will streamline your printing and make your working life easier.

Training

Offering our support, giving you control

At GB Copiers we understand that being able to get the most out of your office equipment is crucial in terms of maximising productivity and minimising costs. Our flexible training services help you get the best possible return on your investment with us.

Our support doesn't end when you buy or rent business equipment from us. We are dedicated to helping you maximise the potential of your printing, copying and scanning systems. Our training staff are friendly, patient and experienced, and we'll provide you with your own dedicated training contact who is familiar with your business. Our one-to-one or group training sessions can take place in your offices or in our showroom. We'll help you to develop and implement solutions, and we'll provide extra training for new recruits and refresher training for existing staff.

We're also available by phone to help you with minor issues and problems such as configuration and user issues.

Multifunctional Devices

Mail Room Equipment

Digital Dictation

Software Solutions

Recycled & Refurbished

Print Management Print Audit