After Sales Support

The GB Group's reputation of providing excellent after sales support and personal attention to their customers has been carefully built over the last twenty years.

GB offer installation, training and support on all products we supply.

Supporting local, and coordinating national accounts from our Service Centres at Waterloo House, Stoke on Trent and St James House, West Midlands, we ensure our service technicians are fully trained and employed by ourselves.

With an average response time of under four hours, we are dedicated to keeping machine “downtime” to an absolute minimum and our in house helpdesk provides instant troubleshooting for customers with non mechanical issues.

We are continually investing in providing a better service to our customers, for information on our Print Management, please refer to its dedicated page.